Terms and conditions of sale

Last updated: 24 September 2026

1. Seller

Gustavo Bargiela (Spanish tax ID: see the Spanish version of these terms), Rúa O Pinar, 17 bajo, 36400, O Porriño (Pontevedra), Spain. Email: hola@waymino.com. These terms are governed by Spanish consumer law (Royal Legislative Decree 1/2007, TRLGDCU).

2. Product and service

Waymino is a silicone band with contactless technology that, when you hold a compatible phone near it, opens your personal space of Camino memories: photos, videos, notes by stage and a final memory video. No app needs to be installed. The digital service is included in the price of the band for the whole lifetime of the service. Waymino is a personal keepsake of the journey; it is not an official document and does not replace any pilgrim formality.

3. Prices and payment

Prices are shown in euros including VAT. Shipping costs, if any, are shown before you confirm the order. Payment is processed securely through the store's payment gateway (card and the other methods shown at checkout).

4. Founders Edition

The Founders Edition is a single batch of 200 numbered units. Orders ship within 48 working hours of payment confirmation. If for any reason we cannot meet that time, we will let you know by email and you can choose to wait or cancel with an immediate full refund.

5. Shipping and delivery

We ship to mainland Spain and the Balearic Islands free of charge, to the European Union for €8.99 and to other available countries for €12.99. For now we don't ship to the Canary Islands, Ceuta or Melilla; if you live there and want a band, write to hola@waymino.com and we'll let you know as soon as we can. Orders ship within 48 working hours; the courier's delivery time starts from dispatch. If your order arrives damaged or doesn't arrive, write to hola@waymino.com and we'll sort it out. Full details are in our Shipping policy.

6. Right of withdrawal (14 days)

You have the right to withdraw from your purchase within 14 calendar days of receiving the product, without giving any reason. To do so, tell us by email at hola@waymino.com (you can use the form below) and return the product within 14 days of your notice. We will refund all payments received, including standard shipping costs, within 14 days of receiving the product or proof of its return, using the same payment method. Return shipping costs are paid by you. The product must be returned in a condition that allows it to be resold; you may activate the band to try it, and if you withdraw we will delete the content linked to it.

Withdrawal form (optional):
"To Gustavo Bargiela, Rúa O Pinar, 17 bajo, 36400, O Porriño (Pontevedra), hola@waymino.com: I hereby give notice that I withdraw from my contract of sale of the following product: [product], ordered on [date] and received on [date]. Name of consumer: — Address: — Date: — Signature (paper only)."

6a. Waymino 30-day guarantee

In addition to the legal right of withdrawal, we offer a voluntary commercial guarantee: if within the first 30 calendar days of receipt the product doesn't meet your expectations, you can return it and we will refund the full price of the product, no questions asked. The same return conditions as in the previous section apply. This commercial guarantee does not limit your legal rights.

7. Legal guarantee

All products have the legal guarantee of conformity of 3 years from delivery (current Spanish law). If the band has a manufacturing defect, we will repair it, replace it or refund you. The guarantee does not cover normal wear and tear or damage caused by misuse.

8. Customer service and complaints

Write to hola@waymino.com; we usually reply the same day and always within 72 working hours. As a consumer, you can also go to the public consumer services of your region or to accredited alternative consumer dispute resolution bodies.

9. Applicable law

These terms are governed by Spanish law. Any dispute will be heard by the courts that are competent under consumer law.

In case of any discrepancy, the Spanish version prevails.